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CHS Hosted information
How to switch Access Servers
Some of the CHS Hosted Servers required emergency maintenance on Monday, 8/25/2025 between 6 and 9:30 AM. Users may have experienced loss of access or slow performance during that time. We apologize for any inconvenience this may cause and appreciate your patience. Thank you for your understanding. The issue was a result of earlier maintenance that failed to achieve the desired results. The settings changed have been adjusted.
*Weekly Maintenance:
A maintenance window, every Monday from 12:00 AM to 6:00 AM EST during which access to CHS Hosted will be restricted is in effect. This schedule was chosen to align with existing automated maintenance, server reboots, backups and to minimize impact to our clients.
At 12:00 AM on Monday morning, if you are logged on to CHS Hosted you will be automatically logged off and will lose any unsaved work. During this maintenance window, if you try to log in you will receive the message: "Unable to connect to https://unifimdcloud.com Reason: Ericom Authentication Server error (code 19): Invalid credentials. Check your account name and password." This does not mean your password has expired or your account is locked. It simply means that access is being denied to complete maintenance without interruption or data loss. Once the maintenance window concludes at 6:00 AM EST, you will be able to log in as usual.