Copyright ©2015 Complete HealthCare Solutions, Inc 1497 N Main Street Palmer MA 01069 ph 1-800-250-8687 fax 1-413-668-0022| Contact us | Legal notice

Click a button below to view the status of the applicable service. 
In order to insure that your practice has a steady revenue stream, we recommend that you routinely check your reports and/or Connect Center.  If you do not have reports or Connect Center does not contain your claim information please call us immediately.


If you experience an outage please report it by emailing
support@mailchs.com or by calling 1-800-250-8687.





Currently enrolled with eMedix:
If you have received an excel spreadsheet from eMedix regarding pending enrollments please disregard it at this time.


In response to the Optum/Change Healthcare/Relay Health

cyber security incident CHS has transitioned to the CGM Lytec/Medisoft eMedix clearinghouse platform. This platform fully integrates with Lytec versions 2020 to current & Medisoft V24 to current.
It requires appropriate enrollments, payor ID updates, & revenue management edits. We will assist/coordinate the process to make it as painless as possible.


All Current CHS/Change Healthcare/Relay Health customers have received a clearinghouse transition order via email. If you are not a current CHS customer please contact us for assistance at 1-800-250-8687, option 2 or support@mailchs.com


We look forward to assisting you through this turbulent time.


eMedix Resources

eMedix Remits pdf


eMedix Remits slide show

(this will download to your computer)

eMedix Claims pdf


eMedix Claim slide show

(this will download to your computer)

eMedix Payer List


eMedix Payer List.xlsx

(this will download to your computer)

For further updates about the Change Healthcare cybersecurity issue, please visit https://www.unitedhealthgroup.com/changehealthcarecyberresponse.