Copyright ©2015 Complete HealthCare Solutions, Inc 1497 N Main Street Palmer MA 01069 ph 1-800-250-8687 fax 1-413-668-0022| Contact us | Legal notice

Click a button below to view the status of the applicable service. 
CHS Remote Support
Secure File Upload
Uploads are limited to 2GB.  You may upload multiple files simultaneously by opening multiple tabs

General Considerations when purchasing Lytec 2023/2024


Mainstream Support from Microsoft for Windows Server 2012 and Windows Server 2012 R2 ends 10/10/2023.


It is a HIPPA requirement that users keep their systems fully patched. Not upgrading causes them to fall short of this requirement, and puts their network and data at risk.


SQL Server Standard Licensing for Client / Server versions of Lytec is purchased separately.




Monday - Friday 

6:30 - 8:30 am EST 

5:00 - 9:00 pm EST

.

Weekends

10 am - 2 pm EST



Methods for reaching CHS Support

Monday - Friday   8:30 - 5:00 EST

1-800-250-8687 option 2

support@mailchs.com

Service Ticket Portal



Hurricane Milton

Hurricane Milton is expected to cross the central Florida region early on Thursday morning.  The CHS Hosted servers are located in this area. We have been notified that they are actively monitoring the storm and taking

all necessary precautions. The Orlando data centers are outfitted with redundant power and networking, and do not anticipate downtime.


As a precaution for all hosted users:

* Print a copy of your schedules


UnifiMD:

* To send scripts without internet, use iPrescribe from your phone


Lytec & Medisoft Users:

* Icd10 and CPT code lookups won't work without internet
* Lytec and Medisoft will work 30 days without internet

Practice Partner products:

* eRx will not work.

* All program areas that don't require an online source will work fine        without internet.