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General Considerations when purchasing Lytec 2023/2024


Mainstream Support from Microsoft for Windows Server 2012 and Windows Server 2012 R2 ends 10/10/2023.


It is a HIPPA requirement that users keep their systems fully patched. Not upgrading causes them to fall short of this requirement, and puts their network and data at risk.


SQL Server Standard Licensing for Client / Server versions of Lytec is purchased separately.




Monday - Friday 

6:30 - 8:30 am EST 

5:00 - 9:00 pm EST

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Weekends

10 am - 2 pm EST



Methods for reaching CHS Support

Monday - Friday   8:30 - 5:00 EST

1-800-250-8687 option 2

support@mailchs.com

Service Ticket Portal


Complete HealthCare Solutions Holiday Closure


All CHS office and after hours support will be closed on
Thursday, November 28th and Friday, November 30th
so that our staff can enjoy Thanksgiving with their families.


If you have an urgent matter, please call 800-250-8687 and listen closely to the prompts to leave a message on our afterhours line (afterhours support rates may apply).


A technician will return your call during afterhours coverage on
Saturday, November 30th between 10:00 a.m. - 2:00 p.m. EST.


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